To manage and monitor a Vigor Router from the VigorACS server, you need to register it to the server first. The CPE (the router at the customer's site that you would like to manage remotely) registration requires allowing TR-069 access and having the correct TR-069 parameters. STUN settings are necessary if the CPE is behind a NAT device(e.g. behind another router). Also, make sure no firewall rules are blocking the traffic to the VigorACS server.
First of all, make sure the Network group setting on the VigorACS 3 server is ready. Go to Network Management to create your own network group (which you want the CPE to join) then specify the username and password of this network. Please keep the username and password of this network in mind.
1. Go to System Maintenance >> TR-069 and have the settings as follows.
2. If the CPE is behind a NAT device (e.g. behind a router). STUN (Session Traversal Utilities for NAT) setting will be required. When STUN is enabled, the router will initiate a UDP session to a STUN server, which the VigorACS server can use to locate and communicate with CPE. In fact, VigorACS 3 can act as the STUN server. If the CPE is behind NAT, set up the STUN settings as follows:
3. (Optional) Go to System Maintenance >> Management and select the IP address or hostname of the VigorACS server at Access List from the Internet so that the Internet Access will be restricted to the VigorACS server only.
4. After saving the configuration, we may click Test With Inform to check the connectivity between the router and the VigorACS 3 server. A green light indicates the CPE has received the reply from the servers, which means the communication between the CPE and the server has been established.
5. On the VigorACS 3 Dashboard, we should see the CPE appear on the New Devices widget. Click "+" to confirm and add the device to the network.
1. Go to System Maintenance >> Access Control, select "Enable" for TR069 Allow.
2. (Optional) Enable Access List and add the IP address of the VigorACS server to IP List so that the Internet Access will be restricted to the VigorACS server only.
3. Go to System Maintenance >> TR-069, and set as below:
4. After saving the configuration, the router will send a Test Inform to check the connectivity between the router and VigorACS 2 server. A green light indicates the CPE has got the reply from the servers, which means the communication between the CPE and the server has established.
5. On VigorACS2 Dashboard, we should see the CPE appear on the New Device widget. Click "+" to confirm and add the device to the network.
Published On: Jan 09, 2018
Was this helpful?