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How to upgrade the VigorACS 2 on the Windows?

This document is going to demonstrate how to upgrade the VigorACS 2 on the Windows platform.
If you are the new user for the VigorACS, please refer the document to follow the steps for installing VigorACS on Windows platform.

Before the upgrading the ACS, please pay attention to the following item:

  • Please contact your local distributor to get the installation file of the VigorACS 2.
  • This article is for upgrading the version of VigorACS 2 on Windows platform. If you'd like to upgrade the ACS on Linux version, please refer to this article for upgrading on Linux server.


Upgrade VigorACS 2 on Windows

  1. Download the VigorACS 2 package and extract it. 

  2. Click setup.exe to upgrade VigorACS 2 (Path: \ACS\ACS):

    1. Select MySQL/MariaDB Path: When program prompts to select the path of MySQL, you must choose the correct directory.

    2. Database Install Type: You could choose either Rebuild or Upgrade Database. If you want to keep the existed data, please select Upgrade Database.
      - Rebuild Database: If you install the VigorACS 2 for the first time, please select Rebuild Database to create a new one.
      - Upgrade Database: If you just need to upgrade the ACS from the old version, please select the Upgrade Database.

      Note: Rebuild Database will clean all of the data in the TR-069 database, please confirm you are the new user or just want to upgrade ACS version.

    3. MySQL/MariaDB password setting: Enter the MySQL password which you have already setup. We could press Check password button to verify if the password is correct.
      If you forgot the password, you may refer the document to know how to retrieve the MySQL password from VigorACS setting.

    4. Install influxDB: If you upgrade the ACS version from 2.3.3(or older one) to ACS2.4.0(or above), please install the influxDB. Specify the path to install the influxDB. The program will install the influxDB service at the same time.
      If you have already installed the influxDB, please remember to specify the same location as before.

    5. Memory setting: Type the memory size which you have already setup. The minimum requirement of memory setting is 1024MB(MAX) and 900MB(MIN).

    6. Setup VigorACS 2 HTTP and HTTPS port: Specify the web service port of VigorACS 2 which you have already setup. It is recommended to use other ports instead of default 80/443 port to prevent the possible conflict.

    7. Setup STUN and Syslog port: Specify the STUN and Syslog service port of VigorACS 2 which you have already setup. If you have other Syslog utility running on the Syslog server, it's recommended to use another Syslog port to avoid the conflict.

    8. Setup user home path for VigorACS: Specify the location of EMS folder which you have already setup. You may refer the document to know what's the EMS folder.

  3. After installed, you should see the message shows VigorACS service started successfully.

  4. Login to ACS and check your server has upgraded to the new version


How to check if the VigorACS 2 services started successfully?

If VigorACS 2 couldn't start properly, please ensure there is a start message in Syslog, which could be found in the following path: {Installed path}\VigorACS\server\defualt\log\server.log

If you couldn't see the started message in Syslog, please provide the log and all the VigorACS 2 installed information to DrayTek technical support: [email protected]




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