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Customer Survey
Customer Survey
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The Customer Survey is to understand the satisfaction to Vigor series products of the customers. Please write down your opinions as a basis for future improvement of our company.
If you have any question in using Vigor Product, Please email to
support@draytek.com
Product Information
Product Name
--- Please select ---
Vigor610
Vigor N61
ANT-1107
ANT-2309
ANT-2510
VigorAP 700
VigorPhone 350
Vigor2700Gi
Vigor2700V ( MODULE : 2S1L )
Vigor2700G
Vigor2700
Vigor2700e
Vigor2700Ge
Vigor2700VG ( MODULE : 2S1L )
Vigor2700VGi ( AnnexB only )
Vigor120
Vigor2710n
Vigor2710Vn
Vigor2710
Vigor2710VDn
Vigor2820
Vigor2820n
Vigor2820Vn
Vigor2820VSn
Vigor2820VS
Vigor2100G
Vigor2100V
Vigor2100VG
Vigor2200Eplus
Vigor2200V
Vigor2200VG
Vigor2110Vn
Vigor2110n
Vigor2110
Vigor2910
Vigor2910G
Vigor2910i
Vigor2910V
Vigor2910VG
Vigor2910VGi
Vigor2920
Vigor2920n
Vigor2930
Vigor2930n
Vigor2930Vn
Vigor2930VS
Vigor2930VSn
Vigor2950
Vigor2950G
Vigor2950Gi
Vigor2950i
Vigor2955
Vigor2110F
Vigor2110FVn
Vigor2110FV
Vigor2110Fn
Vigor3100
Vigor3100G
Vigor3100i
Vigor3100V
Vigor3120
Web Content Filter license key
Vigor2130
Vigor2130n
VigorIPPBX 2820
VigorIPPBX 2820n
Vigor2104
Vigor2104P
VigorAccess
VigorAccess IVD
VigorAccess A48
Vigor3300
Vigor3300Bplus
Vigor3300V
Vigor3300V+
VigorACS
VigorCMS
Smart Monitor
VigorSwitch G2080
VigorSwitch G2240
VigorSwitch P2260
VigorPlug 200AV
VigorPro 5500
VigorPro 5510
VigorPro 5510Gi
VigorPro 5300
VigorPro 5300n
VigorPro 5300Vn
VigorPro 5300VS
VigorPro 5300VSn
miniVigor128
VigorTalk
VigorTalk ATA-24
VigorTalk ATA-24 SH
Product Serial Number. ( 12 codes on the bottom of the case):
Name for dealer/VAR/distributor:
Satisfaction Level of DrayTek product(s) and service (Please choose a proper one for following questions)
01. Product introduction
Very Satisfied
Satisfied
Fair
Unsatisfied
Very Unsatisfied
02. Product function
Very Satisfied
Satisfied
Fair
Unsatisfied
Very Unsatisfied
03. Product stability
Very Satisfied
Satisfied
Fair
Unsatisfied
Very Unsatisfied
04. Product compatibility
Very Satisfied
Satisfied
Fair
Unsatisfied
Very Unsatisfied
05. Price
Very Satisfied
Satisfied
Fair
Unsatisfied
Very Unsatisfied
06. Post-sale service
Very Satisfied
Satisfied
Fair
Unsatisfied
Very Unsatisfied
07. Technical Support from DrayTek Corp.
Very Satisfied
Satisfied
Fair
Unsatisfied
Very Unsatisfied
Support Ticket No :
Support by Whom :
08. Domestic technical support
Satisfaction Level:
Very Satisfied
Satisfied
Fair
Unsatisfied
Very Unsatisfied
Country Name:
--- Please select country ---
Australia
Belgium
Brazil
Bulgaria
China
Colombia
Czech Republic
Denmark
Egypt
Finland
France
Germany
Greece
Hong Kong
Hungary
India
Israel
Italy
Kingdom of Saudi Arabia (K.S.A.)
Lithuania
Luxembourg
Mexico
Netherlands
Norway
Philippines
Poland
Portugal
Romania
Russia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Thailand
Turkey
Ukraine
United Kingdom
United States
Uruguay
Vietnam
Company Name:
Support by whom:
09. Follow-up of customer complaints
Very Satisfied
Satisfied
Fair
Unsatisfied
Very Unsatisfied
10. Please Kindly give us your comments/advice for our improvement.
Your Contact Information.
*
Name/Title
/
Your Company Name
Telphone Number
Fax Number
*
E-mail Address
Verification
Type Verification Code
Verification Code
The table you have filled will be sent to service center of DrayTek immediately. We will adjust the strategy of improvement to our product according to your suggestion and opinions. Thank you for your cooperation.
Headquarters
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Customer Survey
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