Support Center FAQ Basic FAQ
 
  
Q. I failed to upgrade Vigor Router's firmware from my Mac machine constantly, what should I do?

Due to some hardware incompatible issues, users using Mac OSX are recommendable to upgrade firmware by the following solution - Remote Firmware Upgrade ( FTP ).

1. Enable Remote Firmware Upgrade option via Management Setup. Please make sure that FTP port (21) is not used by other PC.



2. Connect Mac machine to Vigor Router. Make sure it has obtained an IP from Vigor Router.



3. Open the FTP software.



4. Indicate Vigor Router's IP, input User Name, Password ( the password is necessary ), FTP port numbers then press Connect.



5. Drag the firmware file ( .all file format ) to Vigor Router.



6. After the transmission is complete, please browse Router Web Configurator to check if the firmware has beed successfully upgraded.

Furhtermore, the Remote Firmware Upgrade ( FTP ) option can also be used to upgrade firmware while PC is not connected to Vigor Router directly.


Page last modified : 13 October 2008