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Q.
Why can't my router be used with my cable modem ?
Please follow the three steps below to check
your connection.
1. Please power cycle your "cable modem" before it's connected to our router.
2. Please make sure both your router's WAN and your cable
modem's connection LEDs are lit. You need to use either a
"straight" or "cross-over" cable to achieve this.
3. Please check if your cable company put a special locking
mechanism according to your NIC's MAC address. If they do,
you have to modify the router's WAN MAC address with LAN card's
MAC address by:
a.Check the LAN card's MAC address.
b. Login to the configuration web page, then click
Quick
Setup -› Internet Access Setup -› Static or Dynamic IP.
c. Select "Specify a MAC address" and fill in your LAN card's MAC address.
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Page last modified : 13 October 2008 |